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Terms & Conditions

Welcome to TechVibe! By browsing our website and using our services, you agree to our Terms & Conditions. This page explains how we handle orders, payments, shipping, returns, and customer support.
 

Important: All orders are placed and managed through Take App via WhatsApp, our official ordering platform.

How We Handle Orders

  • Orders are placed exclusively via WhatsApp using Take App.

  • Once you place an order, you will receive a confirmation message on WhatsApp.

  • If an item is out of stock or unavailable, we’ll notify you and offer alternatives.

  • Order cancellations or changes are also managed through WhatsApp.

Payments

  • Payments are processed securely through Take App via WhatsApp.

  • Accepted methods include:
    - Juice - by MCB
    - Credit / Debit Cards (Visa, MasterCard)
    - Offline Payments (Bank Transfer or Cash on Delivery)

  • Your payment information is encrypted and never stored on our website

Shipping & Delivery

  • Shipping details and tracking updates are provided via WhatsApp.

  • Standard Delivery: 3–7 business days

  • Express Delivery: 1–3 business days

  • Shipping costs are calculated at checkout in the WhatsApp ordering process.

  • If your package is delayed, lost, or damaged, contact Customer Care on WhatsApp immediately.

Returns & Refunds

  • Returns are handled through Take App via WhatsApp within 30 days of delivery.

  • Products must be in original condition and packaging.

  • Refunds are processed within 7–10 business days after the returned item is received.

  • Some items (opened electronics or accessories) may not be eligible for returns.

Warranty & Product Support

  • Most TechVibe products come with a manufacturer warranty.

  • Contact our Customer Care team via WhatsApp for repairs, replacements, or troubleshooting.

  • We help you set up and use your products so your tech works perfectly.

Privacy & Safety

  • Your personal data is collected and securely stored by Take App for order processing and payments.

  • Payments are encrypted, and your information is never sold.

  • You can request access, corrections, or deletion of your data at any time via Customer Care.

Wholesale Inquiries

  • Interested in selling TechVibe products?

  • Send your business details, desired products, and order volume.

  • We provide wholesale pricing, shipping guidance, and marketing support to help you succeed.

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